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Mission, Vision, Values

Mission, Vision, Values - three business people

Our mission

Our mission is to run a successful Canadian insurance business with the highest standards of integrity and accountability to earn the required rate of return for our owner, a charitable trust, and to deliver value and services to our core faith customers and the wider community in a highly principled manner.

Our vision

Our vision is to be the best specialist insurer in Canada.

Our values

  • To be fair and honest in all transactions with our customers, suppliers and staff, seeking to do what is right, and respecting the individual
  • To identify and fulfil the needs of our customers
  • To provide a high quality, competitive and efficient service to customers
  • To maintain a high reputation
  • To provide secure employment, safe and satisfactory conditions of work, fair and sufficient rewards to staff
  • To be conscious of the need to support the community and protect the environment in the way we operate and where we invest
  • To transact business with those who share our values.